Privacy policy

Last updated: October 11, 2026

This Privacy Policy describes how Korvenstudio Group LLC, operating as Körven Studio ("we", "us", "our"), collects, uses, discloses, and protects personal information when you visit korvenstudios.com, place an order, contact customer support, or otherwise use our store (the "Services"). Please read it carefully. By using the Services, you acknowledge the practices described here.

1. Who is responsible for your information

Korvenstudio Group LLC, 30 North Gould Street, Suite 65350, Sheridan, Wyoming 82801, United States, is responsible for the personal information covered by this policy. You can reach us for any privacy question at contact@korvenstudios.com.

2. Personal information we collect

The types of personal information we collect depend on how you interact with the Services. This may include:

Contact details: name, email address, phone number if provided, billing address, and delivery address.
Order information: products, options, quantities, order number, order status, returns, refunds, and support history.
Payment information: payment status and limited transaction details supplied by our payment providers. Full card numbers are handled by the payment provider and are not stored on our own systems.
Account information: login details, saved addresses, wishlist items, and communication preferences if you create an account.
Device and usage information: IP address, browser, device type, cookie identifiers, pages viewed, cart activity, referring pages, and security events.
Customer support information: messages, photos, documents, and other information you choose to send us.

3. Sources of personal information

Directly from you: when you place an order, create an account, sign up for our newsletter, or contact us.
Automatically: through cookies and similar technologies when you use the Services.
From service providers: such as payment, fraud-prevention, and shipping providers that support your order.

4. How we use your personal information

Providing products and services: processing orders and payments, shipping and tracking deliveries, handling returns, refunds, and exchanges, and managing your account.
Customer support: answering questions and resolving issues with an order.
Security and fraud prevention: detecting, investigating, and preventing fraudulent or unlawful activity.
Marketing: sending promotional emails where you have agreed to receive them, and measuring the performance of our store and advertising.
Improving the Services: understanding how visitors use the store so we can improve products, content, and the shopping experience.
Legal obligations: meeting tax, accounting, and other legal requirements and enforcing our terms.

5. How we disclose personal information

We disclose personal information only as reasonably necessary to run the store or to comply with law, and each recipient receives only the information needed for its role. Recipients may include:

Shopify, which hosts our store and checkout;
payment processors and fraud-prevention providers;
carriers and fulfillment partners that deliver your order;
email, customer-support, analytics, and advertising providers;
professional advisers such as accountants and lawyers;
authorities, where required by law; and
a successor in the event of a lawful business transaction such as a merger or sale.

We do not sell personal information for money. Some uses of cookies for targeted advertising may be considered "sharing" or "selling" under certain state laws; you can opt out as described in section 11.

6. Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit is transmitted to and shared with Shopify. To learn more about how Shopify uses personal information, see the Shopify Privacy Policy.

7. Cookies and similar technologies

We use necessary cookies for core functions such as security, the cart, checkout, and account access. Where permitted and according to your choices, we also use analytics and advertising technologies to understand store usage and to show relevant ads. You can manage your choices through our cookie and privacy controls and through your browser settings. Blocking necessary cookies may prevent parts of the store from working.

8. Marketing communications

We send promotional emails only where permitted and include an unsubscribe link in every marketing email. You can also unsubscribe at any time by emailing us. Transactional messages about your order, delivery, returns, account security, or support requests are not marketing and are still sent when needed.

9. Security and retention

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No online system is completely secure, so please do not send card numbers or passwords by email. We keep personal information only as long as reasonably necessary for the purposes described here, including order fulfillment, customer service, fraud prevention, tax and accounting duties, and legal claims. Retention periods vary by type of information and legal requirement.

10. Third-party websites and links

Our store may link to third-party websites or platforms. Their privacy practices are governed by their own policies, and we encourage you to read them.

11. Your rights and choices

Depending on your state of residence and applicable law, you may have the right to:

Access / know: request information about the personal information we hold about you;
Delete: ask us to delete personal information we hold about you;
Correct: ask us to correct inaccurate personal information;
Portability: receive a copy of your personal information;
Opt out: opt out of the sale or sharing of personal information, targeted advertising, or certain profiling;
Limit: limit certain uses of sensitive personal information; and
Appeal: appeal a decision we make about your request.

To exercise any of these rights, email contact@korvenstudios.com or use the "Your Privacy Choices" link on our store where available. We may need to verify your identity before completing a request, and an authorized agent may submit a request on your behalf where permitted. We do not discriminate against you for exercising your privacy rights.

12. Children's data

The Services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

13. Complaints

If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may have the right to contact your state attorney general or other competent authority.

14. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, in technology, or in law. The "Last updated" date at the top shows the current version.

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Contact & Support

Körven Studio is operated by Korvenstudio Group LLC.

Business address: 30 North Gould Street, Suite 65350, Sheridan, Wyoming 82801, United States
Warehouse address: 807 Airport Access Road, Unit D, Traverse City, Michigan 49686, United States

Email: contact@korvenstudios.com
Phone: +1 (307) 445-3303
Customer support: Monday-Friday, 9:00 AM-6:00 PM Mountain Time (MT, America/Denver)

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